Exchanges and Returns
The Minnelea Agricultural Company recognizes the right of withdrawal as required by current legislation for all NON-food and NON-personalized products. The deadline for making use of this right is 14 days as required by law.
By that date, the customer is required to send written communication by registered letter or via email to Info@minnelea.com, addressed to: Azienda Agricola Minneela, Via Serra 12 ,Moio Della Civitella(SA) Att.ne Resp. Website E- commerce. The letter must indicate the bank details (name of the bank, name of the agency, ABI code, CAB code, current account number) where the customer wishes to receive the credit of the sum incurred for the purchase of the returned goods minus the constro transport and any delivery options. Together with the sending of the letter, the customer is required to send the goods by courier, arranging them in suitable packaging in order to guarantee the integrity of the goods during transport.
This packaging must be INTACT and sent within 3 days of receipt of the purchased goods, to the following address Azienda Agricola Minneela, Via Serra 12, Moio Della Civitella (SA). Within 20 days of receipt of the registered letter and the goods, Masseria Fruttirossi Srl will carry out the credit transfer for the exact amount that the customer paid for the purchase of the ordered goods (excluding any shipping costs) on the bank details communicated to us by the customer.