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Shipping and delivery

Shipping is free throughout Italy with a minimum order of €27.

For orders below €27.00, the shipping cost within Italy is €5.00.

In the rest of the European Union, shipping is free from €35.00; for orders below this amount it costs €7.90.


Orders are shipped by www.minnelea.com from Monday to Friday. Orders placed over the weekend will be processed from the following Monday morning. Shipments are made by carriers selected by minnelea.com.

The delivery time, which is purely indicative, is about 3 working days in Italy and 6 working days in the rest of the European Union from the order date; it may vary due to force majeure, traffic and road conditions in general, or action by the authorities. Deliveries are not made on Saturdays, Sundays or public holidays, and are therefore carried out on the next working day.

When confirming your order, please make sure that your shipping address is correct, as purchases cannot be redirected to a new address once they have been dispatched. Before we can ship your order, it may be necessary to verify your credit card details with the card issuer. In this case, we will do our best to keep any shipping delay to a minimum.

Our delivery times start from the moment the order is accepted and include the 24-hour period during which your order is prepared and then shipped from our warehouse. Please note that this process may take longer depending on the payment method chosen and during holiday periods (Christmas, Easter), when order dispatch may take 72 hours.

If your order is not delivered, please contact us by email at info@minnelea.com or by phone on (+39) 3287017040
WHAT HAPPENS IF I AM NOT HOME WHEN THE COURIER ARRIVES?

If the courier delivering the goods finds no one at home, they leave a missed-delivery notice and try to deliver again the following day. If the second attempt is also unsuccessful, the order is held at the local depot. You can arrange redelivery by contacting that depot at the phone number shown on the notice left by the courier. THE FEES FOR RELEASING THE HELD PARCEL ARE CHARGED TO THE CUSTOMER AND MUST BE PAID TO THE COURIER AT THE TIME OF DELIVERY.

WILL THE COURIER CONTACT ME BEFORE DELIVERY?
As a rule, the courier does not call in advance and does not handle requests for delivery at specific times.