Terms and conditions

TERMS AND CONDITIONS OF SERVICE

Minnelea Farm
Address Via Serra 12, Moio Della Civitella (SA)
PEC address: minnelea@peceasy.it
Rea number:
VAT number: 06042760659

DEFINITIONS

The terms and locutions listed below have the meaning indicated, it being understood that the terms defined in the singular are also defined in the plural and vice versa.

CLIENT

means any subject (natural or legal person) who purchases one or more Products and the Service simultaneously offered through the Online Shop by accepting the General Conditions.

THE PARTY

jointly means Minnelea Farm and the Customers.

GENERAL CONDITIONS

means these general conditions of contract and any future new versions that may be published in the online shop by Azienda Agricola Minnelea

ONLINE SHOP

means the virtual shop, managed by Azienda Agricola Minnelea and accessible via the URL info@minnelea.com through which it is possible to purchase the Products.

CONTRACTS

means the contracts concluded, pursuant to article 6, between Azienda Agricola Minnelea and the Customers through the online Shop.

ORDERS

means the purchase orders of the Products and the provision of the Service sent by the Customers, in compliance with the General Conditions and following the procedure set out in the articles 5 and 6.

ORDER CONFIRMATION

means the e-mail message through which Azienda Agricola Minnelea communicates acceptance of Orders to Customers.

PRICE

means the price of the Products and the provision of the Service as indicated in the online Shop in correspondence with the Products themselves.

PROFILE

means the area of the online shop in which Customers can, after authentication: (i) view and modify their personal data and the addresses where the Products covered by the Orders must be shipped and delivered; (ii) view previous Orders; (iii) access any other specific function related to their activity in the Online Store.

CONSUMER

according to the relative definition pursuant to article 3 of Legislative Decree no. 206/2005 is the natural person who acts for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.

SERVICE

means the service offered in the Online Shop.

PRODUCT

means the good offered in the Online Store.

DELIVERY COSTS

means the additional amount due for the delivery of the goods.



OBJECT

1.1 The General Conditions govern all Contracts concluded between the parties and form an integral part thereof.

1.2 The general contract conditions are modified from time to time also in consideration of any regulatory changes. The new general conditions of contract will be effective from the date of publication on the online shop.

CUSTOMER REGISTRATION

2.1 Registering on the site allows the Customer to view recent orders, manage shipping and billing addresses, change the password and account details. The Customer's data will then be memorized and will constitute the Profile and every time the LOGIN is made, the system will recognize and remember the data without the need to enter them every time.

2.2 The Customer who registers will be asked for email and password.

NEWSLETTER

3.1 To subscribe to the Newsletter, the customer must first accept the privacy policy. The consent can be revoked at any time. Subscription to the newsletter will be validated through the Double opt-in system by sending a confirmation and validation email to the email address indicated.

PRICE

4.1 The Price is expressed in € (Euros). The applicable Price is the one published in the Online Shop at the time the Orders are placed by the Customers.

4.2 The price shown is inclusive of the value added tax (VAT) envisaged for the type of asset.

THE CART / SHOPPING CART

5.1 The cart allows you to immediately check the products inserted, with their unit cost VAT. included. You will be able to decide the quantities to purchase for each type of product chosen or remove from the cart one or more products that you have decided you no longer want to buy. A series of buttons allow you to:

* update the cart after making cancellations or quantity changes;

* individually delete the contained products;

* return to home page.

5.2 Once the cart has been filled with the desired products, it is possible to make the actual purchase and choose the form of payment. Before concluding the transaction, some data necessary for identification as a customer will be requested. The registered customer will be able to immediately access the site and order with a single click on the LOGIN button.

5.3 As soon as the order is completed, the Customer will receive a copy of the same by email containing the essential information relating to the Product purchased, a detailed indication of the price, means of payment, delivery costs.

5.4 The order can be canceled only up to the time of shipment of the product in the manner indicated in the order confirmation sent.

CONCLUSION OF CONTRACTS

The contract will be finalized through the following phases:

6.1 By sending the Order, the Customer will send Azienda Agricola Minnelea a proposal to purchase the selected Product or Products. Sending the proposal will be valid as consent pursuant to the law to receive subsequent communications from Azienda Agricola Minnelea described below, aimed exclusively at the conclusion and execution of the contract.

6.2 Azienda Agricola Minnelea will send the Customer the Order Confirmation with assignment of an "Order Number" which must be used in any further communication with Azienda Agricola Minnelea

6.3 The Contracts are understood to be concluded between the Parties when the Customers receive the Order Confirmation with the assignment of the order number.

6.4 By sending the Orders, the Customers declare that they have read all the instructions relating to the method of purchasing the Products and that they have fully accepted the General Conditions as well as that they have read all the additional information contained in the online Shop, also called via link.

6.5 Orders will be managed and filed at the headquarters of Azienda Agricola Minnelea.

6.6 Azienda Agricola Minnelea reserves the right not to process purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. Furthermore, Azienda Agricola Minnelea reserves the right not to process purchase orders if the subjects to whom the delivery must be made appear in conditions of manifest alteration. Azienda Agricola Minnelea does not guarantee the certainty of the availability of the goods ordered and therefore reserves the right not to process purchase orders in the event of unavailability of the Products by promptly notifying the Customer. Any right of the Customer to compensation for damages or indemnity is excluded, as well as any contractual or extra-contractual liability for direct or indirect damage to persons and/or things, caused by the non-acceptance, even partial, of an Order.

6.7 The Customer can purchase the products in the electronic catalog of the online shop. It is understood that the image accompanying the description of a product may not be perfectly representative of its characteristics but may differ in color tone, size, accessory products present in the figure. The presentation of each product contained in the site is merely an example and does not constitute a declaration or guarantee by Azienda Agricola Minnelea on the actual characteristics and performance of the goods sold.

TERMS OF PAYMENT

7.1 Azienda Agricola Minnelea allows Customers to pay through the payment systems supported by PayPal.

DELIVERY OF PRODUCTS

8.1 The Products are delivered to the address indicated by the Customers at the time of registration referred to in Article 3 or at the address indicated at the time the Order is sent in the "Shipping Details" section. The place of delivery of the Products cannot coincide with a public space or area. Azienda Agricola Minnelea reserves the right not to deliver the Products covered by the order if the aforementioned circumstance occurs.

8.2 Customers are advised to pay particular attention in reporting data relating to the delivery address (house number, surname on the bell, extension number, scale, etc.). Azienda Agricola Minnelea declines all responsibility and any right of the Customer to compensation for damages or compensation for failed or delayed deliveries caused by errors, inaccuracies or deficiencies regarding the address of the place of delivery as indicated by the Customer in the Order is excluded.

8.3 Customers, or other subjects appointed by Customers who are at the address indicated for the delivery of the Products in the Order Confirmation, are required to check, at the time of delivery, that the packaging/package of the Products is intact, not damaged or otherwise altered.

8.4 Any damage to the packaging/packaging of the Products must be immediately contested by the Customers by affixing a written control reserve on the proof of delivery (waybill, slip, PDA or any other medium proposed by the carrier). It is understood that, once the delivery document has been signed without any objection, the Customers will no longer be able to raise any objection to Azienda Agricola Minnelea with reference to the external characteristics of what was delivered. In the event that the carrier has been chosen by the Customer other than those proposed during the purchase phase, the risk of damage and deterioration of the Products is transferred to the Customer already at the time of delivery to the carrier, precluding any dispute regarding the characteristics external to what was delivered. In the latter case, any objection must be raised directly by the Customer against the carrier.

8.5 The Products can be delivered by the persons in charge of Azienda Agricola Minnelea only to the Customers or to persons authorized by them. The person to whom the Products are delivered must affix a signature to certify the delivery.

LEGAL GUARANTEE OF CONFORMITY

9.1 All the products marketed enjoy the legal guarantee of conformity provided for by articles 128 et seq. of the Consumer Code which covers any lack of conformity of the purchased items, existing at the time of delivery of the aforementioned, which occur within 24 months of delivery. Any defects or damage caused by accidental events or by the Customer's responsibility for use of the products that do not comply with their intended use or the effect of normal wear and tear are excluded from lack of conformity and, therefore, from the legal guarantee. To benefit from this guarantee, the Customer must report the lack of conformity within two months of discovery, under penalty of forfeiture with a communication addressed to the headquarters of Azienda Agricola Minnelea, accurately indicating the defects and faults found.

9.2 The Customer can ask, at his choice, the seller to repair the goods or to replace them, free of charge in both cases, unless the requested remedy is objectively impossible or excessively onerous compared to the other. The Customer can request, at his choice, a reasonable reduction in the price or termination of the contract where: repair and replacement are impossible or excessively expensive; the seller has not repaired or replaced the goods within the appropriate term as provided for by paragraph 5 of Article 130 of the Consumer Code; the replacement or repair previously carried out has caused considerable inconvenience to the consumer.

SHIPPING FEES

10.1 Shipping costs are clearly specified in the product sheet and during the order conclusion phase. Customers can at any time check whether the product of their interest requires a contribution to transport costs or not by verifying the presence of the appropriate wording Free Shipping.

Before concluding the contract and before sending the order, the system will highlight the exact amount.

RIGHT OF WITHDRAWAL AND ITS EXCLUSIONS

11.1 Right of withdrawal

The Customer who for any reason is not satisfied with the purchase has the right to withdraw from the contract without giving any reason, within 14 days. The withdrawal period expires after 14 days from the day on which the Customer or a designated third party, other than the carrier, acquires physical possession of the goods. To exercise the right of withdrawal, the Customer is required to inform Azienda Agricola Minnelea of his decision to withdraw from this contract by means of an explicit declaration (for example a letter sent by post, fax or e-mail).

The right of withdrawal - in addition to compliance with the terms and methods described in the previous paragraphs - is understood to be exercised correctly if the following conditions are also fully respected:

– the Products are intact and do not arrive damaged;

– the Products have not been used;

– the Products have been returned in their original packaging/packaging which must be intact;

The right of withdrawal applies to Products purchased in their entirety. It is not possible to exercise withdrawal only on part of the Product. The return costs will be borne by the customer who will choose the methods and carrier for the return at his own discretion.

11.2 The goods must be returned intact to the address

Minnelea Farm
Via Serra 12, Moio Della Civitella (SA)

The consumer is only responsible for the diminished value of the goods resulting from handling the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

11.3 Effects of withdrawal

In case of exercise of the right of withdrawal, with respect to the terms indicated, Azienda Agricola Minnelea will reimburse all payments received, including delivery costs (with the exception of additional costs deriving from the possible choice of a type of delivery other than the less cost of standard delivery offered), without undue delay and in any case no later than 14 days from receipt of the declaration of withdrawal. The refund could be withheld beyond 14 days only until the Customer has demonstrated that he has sent back the goods or until they have been received, depending on which situation occurs first.

11.4 Exceptions to the right of withdrawal

The Customer cannot exercise this right in the following cases provided for by art. 59 d) e) of the Consumer Code: the supply of goods which risk deteriorating or expiring rapidly; the supply of sealed goods which do not lend themselves to being returned for hygienic or health protection reasons and which have been opened after delivery.

With reference to the cases of exclusion of the withdrawal listed above, the Customer, in particular, is informed and accepts that the Products that "risk to deteriorate or expire rapidly" include all Food Products (including wines, spirits and beverages) as the characteristics and the qualities of these types of Products are subject to alteration also as a result of inappropriate storage. Therefore, for hygienic and customer protection reasons, the right of withdrawal is applicable only for Products purchased on the Site which can be returned to the Online Shop and put back on the market without endangering the health of consumers.

In cases of exclusion of the right of withdrawal, the Minnelea Agricultural Company will return the purchased Products to the Customer, charging the shipping costs to the same.

MAJOR FORCE

12.1 Azienda Agricola Minnelea will be released from the obligation to fulfill and execute this contract due to force majeure, temporary or definitive such as - by way of example and not exhaustively - strikes, arrests, fires, natural and/or atmospheric events and for any other cause occurring beyond the control of Azienda Agricola Minnelea and not attributable to the same, even pre-existing, which prevents or aggravates the total or partial execution of this contract.

ERRORS OR INACCURACIES IN THE ONLINE STORE

13.1 Azienda Agricola Minnelea undertakes to constantly check the online shop in order to avoid errors or inaccuracies. However, it is possible that the Online Store contains, or may over time contain, errors, inaccuracies or omissions. Azienda Agricola Minnelea therefore reserves the right to correct errors, inaccuracies or omissions contained in the online Shop even after an Order has been sent and also reserves the right to change or update information at any time without prior notice to Customers .

INTELLECTUAL PROPERTY

14.1 All intellectual property rights relating to the Online Store (including content and photographic images) are reserved. The Online Store and its contents may not be reproduced in whole or in part, transferred by electronic or conventional means, modified, linked and used for any purpose without the prior written consent of Azienda Agricola Minnelea.

PRIVACY

15.1 Please view the dedicated page and in particular the Privacy Policy of Azienda Agricola Minnelea

APPLICABLE LAW

16.1 The General Conditions and the Contracts are governed by Italian law and must be interpreted in the light of this.

The images of the product packaging may differ in whole or in part from the originals.